Information Professional with a Master of Science in Information Studies from The University of Texas and a Bachelor of Arts in English with a minor in Computer Science from Texas A&M University. Extensive experience in diverse professional settings, demonstrating the ability to enhance services through innovative programming, website management, and meticulous metadata creation and editing. Proven track record of managing collections, supporting digital initiatives, and providing exceptional customer service. Adept at leveraging advanced technology and data analysis skills, including proficiency in Tableau, SQL, and various library management systems such as ILLiad, Koha, and Sirsi. Committed to fostering inclusive and accessible environments across various industries.
Projects
Calaboose Museum Preservation Needs Assessment
A preservation needs assessment conducted for the Calaboose African American History Museum (CAAHM). Completed for the class Management of Preservation Programs in a team of three. After this assessment was complete, we also wrote a grant application for $10,000 to help implement the changes we recommended.
Texas State Law Library Patron Statistics Tableau Dashboard
A Tableau dashboard visualizing statistics about patrons at the Texas State Law Library. Dashboard shows statistics at the county, house district, and senate district levels as compared to the state level. This dashboard was created to be used in the library's biannual budget hearing at the state legislature.
Texas Digital Libraries Digital Preservation Environmental Impact Report
A report conducted to analyze the energy usage and environmental impact of the Texas Digital Library's (TDL) digital preservation service. Analyzes TDL's use of Amazon Web Services and Chronopolis. Completed for the class Digital Libraries in a team of two.
Analysis of English Writing Development in a Taiwanese CLIL Program
An investigation of Content and Language Integrated Learning (CLIL) writing development in a primary school program. CLIL is a type of foreign language teaching where students learn both the foreign language and content knowledge (e.g., math, science, etc.) simultaneously. Research poster presented at the Fall 2019 Texas A&M Undergraduate Research Expo.
Experience and Education
Information Desk and Classroom Technology Analyst
Washington and Lee University
September 2024 - Present
• Manage Solarwinds Web Help Desk ticketing software for receiving, assessing, routing, and categorizing up to 50 tickets per day
• Daily monitoring of tickets to assess progress and ensure satisfactory and timely resolutions
• Assist, support, and train faculty, staff, and students in use of smart classrooms and portable multimedia equipment
• Troubleshoot classrooms projectors, displays, A/V switchers/controllers/processors, document cameras, computers, etc.
Administrative Coordinator
Friday Coffee Roasters
July 2024 - Present
• Approve and process invoices and payroll
• Manage database of current inventory
• Spearhead migration of company website to Squarespace
• Manage migration of roasting records to Roastertools
• Process and report on office expenses
Librarian
DC Public Library
August 2023 - July 2024
• Provided assistance to library patrons with wide ranging levels of tech literacy with using computers, finding community and job resources, research requests
• Planned and executed library programming such as free legal help sessions
• Managed library projects such as weeding and rebalancing of library collections
• Supervised library associates in small projects
Library Assistant
Texas State Law Library
March 2022 - August 2023
• Processed accessioning and de-accessioning of library material, including creating and editing metadata in MARC format.
• Maintained the library website and LibGuides by fixing broken links and reporting on search statistics for the library website
• Managed remote patron registrations and renewals and maintained patron database
• Created a data-driven dashboard in Tableau with library patron stats to be presented to the State Legislature in the library’s biennial funding request
Master of Science in Information Studies
The University of Texas
August 2021 - May 2023
Relevant Coursework:
• Introduction to Information Resources
• Digital Libraries
• Management of Preservation Programs
• Public Libraries
• Data Storytelling
• Materials for Children and Young Adults
Program Assistant
Austin Parks and Recreation Department
August 2020 - August 2021
• Managed the database, communication, and site visit scheduling for the Community Activated Parks Projects
program
• Facilitated meetings and maintained records for the Cities Connecting Children to Nature program coalition
• Created website for the Cities Connecting Children to Nature program using ArcGIS Web Experiences
• Produced best practices documentation for lendable educational materials
Library Assistant
Austin Public Library
May 2020 - August 2020
• Created inclusive, themed book lists for library patrons on Bibliocommons
• Produced and edited video content and programming created to serve library customers while the library was shut down due to the pandemic
• Pitched, filmed, and edited videos about coding education for children and teens
• Assisted with projects in the Children’s department
Bachelor of Arts in English
Texas A&M University
August 2016 - May 2020
Minor in Computer ScienceRelevant Coursework:
• Writing About Literature
• Gay and Lesbian Literature
• Elements of Creative Writing
• Program Design Concepts
• Data Structures and Algorithms
• Programming Languages
Design
Websites
Friday Coffee Roasters
Designed using Square's website builder to allow for a more seamless integration with the company's use of Square's ecommerce functions.
Cities Connecting Children to Nature
Designed using the ARC Gis Web Experiences Program to allow for consistent embedding of map elements built with other ARC Gis technologies.
Video Editing
No-Tech Kids Coding Activities
Teens Make: Intro to Coding
Filmed and edited as part of the Austin Public Library's APL+ initiative. Edited using DaVinci Resolve 19.