Information Professional with a Master of Science in Information Studies from The University of Texas and a Bachelor of Arts in English with a minor in Computer Science from Texas A&M University. Extensive experience in diverse professional settings, demonstrating the ability to enhance services through innovative programming, website management, and meticulous metadata creation and editing. Proven track record of managing collections, supporting digital initiatives, and providing exceptional customer service. Adept at leveraging advanced technology and data analysis skills, including proficiency in Tableau, SQL, and various library management systems such as ILLiad, Koha, and Sirsi. Committed to fostering inclusive and accessible environments across various industries.
Projects
Calaboose Museum Preservation Needs Assessment
A preservation needs assessment conducted for the Calaboose African American History Museum (CAAHM). Completed for the class Management of Preservation Programs in a team of three. After this assessment was complete, we also wrote a grant application for $10,000 to help implement the changes we recommended.
Texas State Law Library Patron Statistics Tableau Dashboard
A Tableau dashboard visualizing statistics about patrons at the Texas State Law Library. Dashboard shows statistics at the county, house district, and senate district levels as compared to the state level. This dashboard was created to be used in the library's biannual budget hearing at the state legislature.
Texas Digital Libraries Digital Preservation Environmental Impact Report
A report conducted to analyze the energy usage and environmental impact of the Texas Digital Library's (TDL) digital preservation service. Analyzes TDL's use of Amazon Web Services and Chronopolis. Completed for the class Digital Libraries in a team of two.
Analysis of English Writing Development in a Taiwanese CLIL Program
An investigation of Content and Language Integrated Learning (CLIL) writing development in a primary school program. CLIL is a type of foreign language teaching where students learn both the foreign language and content knowledge (e.g., math, science, etc.) simultaneously. Research poster presented at the Fall 2019 Texas A&M Undergraduate Research Expo.
Experience and Education
Information Desk Supervisor and Classroom Technology Analyst
Washington and Lee University
September 2024 - Present
• Direct operations of Solarwinds Web Help Desk ticketing software, efficiently managing and categorizing up to 50 tickets daily to ensure timely issue resolution
• Deliver technical training and support to faculty, staff, and students on smart classroom technologies and portable multimedia equipment, enhancing user confidence and system usability
• Diagnose and resolve technical issues with classroom projectors, displays, A/V switchers/controllers/processors, document cameras, and computers to minimize disruptions in learning environments
• Supervised and mentor a team of five student workers, delegating tasks, conducting training sessions, and fostering a collaborative and productive team culture
Librarian
DC Public Library
August 2023 - July 2024
• Empowered patrons of diverse tech literacy levels by providing assistance with computer usage, accessing community resources, and conducting research
• Designed and executed impactful library programs, including free legal help sessions, enriching the community through targeted services
• Led library collection projects, including strategic weeding and rebalancing, to improve material accessibility and relevance
• Oversaw and guided library associates on targeted projects, fostering professional growth and ensuring successful project outcomes
Library Assistant
Texas State Law Library
March 2022 - August 2023
• Streamlined library operations by processing accessioning and de-accessioning of materials and creating/editing metadata in MARC format
• Enhanced digital presence by maintaining and updating the library website and LibGuides, addressing technical issues and analyzing user search patterns to optimize resources
• Administered remote patron registrations and renewals, ensuring database accuracy and efficient service delivery
• Designed a Tableau dashboard analyzing library patron statistics, providing critical insights for the State Legislature’s biennial funding request
Master of Science in Information Studies
The University of Texas
August 2021 - May 2023
Relevant Coursework:
• Introduction to Information Resources
• Digital Libraries
• Management of Preservation Programs
• Public Libraries
• Data Storytelling
• Materials for Children and Young Adults
Program Assistant
Austin Parks and Recreation Department
August 2020 - August 2021
• Coordinated database management, communication, and site visit scheduling for the Community Activated Parks Projects program, improving operational efficiency
• Facilitated coalition meetings and maintained detailed records for the Cities Connecting Children to Nature program
• Developed a dynamic website for the Cities Connecting Children to Nature initiative using ArcGIS Web Experiences, enhancing public engagement and access to resources
• Authored comprehensive best practices documentation for lendable educational materials, ensuring consistent and effective program implementation
Library Assistant
Austin Public Library
May 2020 - August 2020
• Created diverse, inclusive book lists on Bibliocommons to cater to the varied interests and needs of library patrons
• Produced and edited engaging video programming for patrons during the pandemic, ensuring continued access to library services
• Supported Children’s department projects, contributing to the development of creative and educational initiatives
Bachelor of Arts in English
Texas A&M University
August 2016 - May 2020
Minor in Computer ScienceRelevant Coursework:
• Writing About Literature
• Gay and Lesbian Literature
• Elements of Creative Writing
• Program Design Concepts
• Data Structures and Algorithms
• Programming Languages
Design
Websites
Friday Coffee Roasters
Designed using Square's website builder to allow for a more seamless integration with the company's use of Square's ecommerce functions.
Cities Connecting Children to Nature
Designed using the ARC Gis Web Experiences Program to allow for consistent embedding of map elements built with other ARC Gis technologies.
Video Editing
No-Tech Kids Coding Activities
Teens Make: Intro to Coding
Filmed and edited as part of the Austin Public Library's APL+ initiative. Edited using DaVinci Resolve 19.